So, your content syndication efforts have given you leads. What do you do with them now? Ultimately, you want to drive these leads down your funnel and convert them to sales. But they’re not always ready to buy. So, what do you do?
Nurture them to conversion.
No matter what form it takes, marketing is about building and fostering relationships. Nurturing a lead is not just about making a sale; it’s about building a relationship. This can be done by offering excellent customer service, engaging with them on social media, and showing appreciation for their engagement with your brand.
For instance, a lead may show interest in a service but is not ready to make a decision. B2B businesses can then nurture this lead by sending informative content about the service model, comparative diagrams, long-term projections, or even discount offers. Each of these interactions assures the lead that the brand values them, understands their interest, and ultimately, encourages them to make a purchase.
The psychology of nurturing client leads in marketing involves understanding and addressing the needs of the lead, building trust, maintaining consistent communication, personalization, educating them, and fostering a relationship with them. It is a strategic approach that helps a brand convert a lead into a loyal customer.
In this article, we want you to take a step back from the “at the end of the day, it is about sales” mentality and focus on how you are going to form a connection strong enough to last with your leads.
How to Nurture B2B Leads from Content Syndication
Nurturing is based on the idea that they’re not just ready at the moment. The concept banks on the notion that not all leads are ready to buy immediately. Therefore, gradual and consistent engagement with these leads, providing them with relevant information, addressing their concerns, and building trust can successfully convert them into customers. Start by sorting out your priorities.
Which ones need an extra lap around the field? Which ones need time on the bench? Which ones need one last encouragement to the finish line?
BANT: BANT is an essential framework, standing for Budget, Authority, Need, and time frame. ‘Budget’ checks if the lead has the financial capacity for your product or service, ‘Authority’ ensures you’re engaging with the decision-maker, ‘Need’ evaluates if your offering solves a real problem for them, and ‘Timeframe’ determines when they plan to make a purchase. This method streamlines the lead qualification process and helps assess whether a lead is viable and worth pursuing.
Alignment with Ideal Customer Profile (ICP): The leads should closely match the detailed characteristics of your chosen ICP, including industry type, company size, revenue, location, tech stack, and specific challenges. Your ICP is your guiding light, allowing you to figure out which kinds of companies or buyer personas you should target through content syndication. Do take note that even with targeted content syndication, you’ll still reach leads that are outside your ICP, but that’s fine. It just means your content syndication is working.
Engaged, Driven, and Communicative: High-potential leads typically show a strong interest in your product or service. They’ll be the ones actively engaging in your content and marketing initiatives and building relationships with you; in other words, potential raving fans. Now, you might have some leads that fall under your ideal ICP, but what if they don’t talk with you or communicate with you? Then, you can categorize these leads into the “remarketing basket” for now.
Capable Decision-Makers: Are you attracting leads who are capable of making informed decisions and have the necessary resources to proceed with a purchase? Then, yes, these leads are high-quality. It’s important to attract leads like these because they can swiftly move from the consideration to the decision-making phase, reducing the sales cycle and increasing the likelihood of a successful transaction.
Practical and Action-Oriented (Dynamic Sensors): These leads prioritize results and efficiency. They are quick to evaluate and act upon solutions that meet their needs. Their action-oriented nature means they’re more likely to respond positively to practical solutions—maybe what you showed in your content—and make prompt decisions, making them ideal candidates for conversion.
Strong Moral Compass: Leads who share your brand’s values and ethics are more than just customers; they can become brand advocates. Their alignment with your brand’s principles fosters trust and loyalty, which are crucial for long-term customer relationships and positive word-of-mouth referrals. Besides, you wouldn’t want to work with companies who don’t value the same things you do, right?
By assessing these characteristics, you’ll be able to accurately identify leads with the highest potential to become successful, long-term customers. Remember, it’s crucial to differentiate between merely high-performing leads and those with genuine, long-term potential, focusing marketing and sales efforts on nurturing these high-potential leads effectively.
Measuring Success: Metrics and KPIs
To gauge the success of your content syndication and B2B demand generation efforts, relying solely on intuition isn’t enough. Saying “I just feel it’s going well,” isn’t going to work for you. Instead, concrete data and numbers are your best friends in this scenario.
Here are some key metrics to keep an eye on:
- Conversion Rates: Look at the number of leads turning into customers. This metric is crucial in assessing the effectiveness of your campaign in driving sales.
- Click-Through Rates (CTR): Monitor how many people are engaging with your emails or links. A higher CTR indicates that your content is compelling enough to elicit a response, while a low one means you might have to tweak something.
- Website Engagement: Analyze the duration and quality of website visits. Are visitors exploring your site thoroughly or bouncing off quickly? This data reveals the level of interest in your content.
- Social Media Interaction: Check the engagement on your social media posts. Active interactions like shares, comments, and likes are good indicators of your content’s appeal and reach.
- Lead Generation and Quality: Count the number of leads generated and assess their quality. This involves looking at lead scoring metrics and the rate at which leads progress through the sales funnel. Again, if you’re not getting quality leads, that’s a problem, since your content isn’t working.
- Content Syndication Metrics: Keep track of impressions, referral traffic, lead quality, and your return on content investment (ROCI). These metrics provide a broader view of your content syndication’s impact.
- Landing Page Performance: Examine the conversion rates on different landing pages, both on your site and those of your partners. Understanding which pages are most effective in converting visitors can inform future content strategies.
By focusing on these metrics, you can have tangible proof of your campaign’s success or a basis for areas needing improvement. This approach ensures that your choices are guided by data, helping you enhance your company’s marketing strategies.
What is the Time Frame to Convert an Existing Lead?
The timeframe to convert an existing lead can vary significantly, depending on a multitude of factors. These include the nature of your business, the quality of your leads, the effectiveness of your lead nurturing strategies, and the specific requirements and buying cycles of your prospects.
In some industries, the sales cycle might be relatively short, allowing for quick conversions. In others, the process might be prolonged, requiring a long-term strategy for lead nurturing and conversion. It’s crucial to understand that rushing the process can backfire, leading to lost leads and missed opportunities.
The key lies in maintaining a steady stream of engagement and communication, providing your leads with consistent value, and patiently guiding them through the sales funnel. By doing so, you not only increase the likelihood of conversion but also ensure that when your leads do convert, they do so as well-informed and satisfied customers.
(You can learn more about conversion timeframes and marketing sales to handoffs from our comprehensive eBook.)
Conclusion
Entering the conversion zone through effective content syndication is a strategic process that involves understanding your audience, crafting high-quality content, syndicating this content on the right platforms, and continuously refining your approach based on feedback and analytics. By following these steps and utilizing the tips shared, you can harness the power of content syndication to cultivate high-quality leads and drive business growth.
In the ever-evolving digital landscape, content syndication stands as a promising avenue for marketers aiming to capture and convert leads. As you venture into this realm, remember that the journey is as important as the destination. Each interaction with your audience is an opportunity to learn, evolve, and grow. Consider this the beginning of a deeper dive into refining your B2B marketing strategies.
For a more in-depth discussion on how to nurture your leads from content syndication, download our “Entering the Conversion Zone: Guide to Nurturing Content Syndication Leads” eBook here.